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AI-powered automation is transforming business operations, making processes faster, smarter, and more efficient. This expert-led course gives you the skills to identify where AI can streamline workflows, enhance decision-making, and improve customer interactions - without needing a technical background. Through a mix of hands-on exercises and real-world case studies, you will work with AI tools that simplify repetitive tasks, provide predictive insights, and optimize business operations. You'll also explore how to assess automation opportunities, implement AI-driven workflows, and use AI-powered analytics to make more informed decisions.
Designed for business professionals, managers, and decision-makers, this course is built for those who want to apply AI solutions in practical, results-driven ways. Whether you're improving operations, refining customer engagement, or strengthening financial strategies, you will gain hands-on experience with AI automation in a business-friendly environment. With expert guidance and interactive sessions, you'll leave with actionable strategies to integrate AI into your organization, reduce manual work, and drive smarter business outcomes.
This course is designed to give business professionals the practical skills to confidently explore and apply AI-powered automation in their daily work. By the end of the session, you'll be able to recognize opportunities for AI, work hands-on with automation tools, and make informed decisions about integrating AI into your business - all without needing a technical background.
Throughout the course you will learn how to:
This introductory-level course is designed for business professionals new to AI, giving you a clear, practical understanding of how AI-driven automation can improve efficiency and decision-making in any industry. No technical background needed - just an interest in using AI to streamline your work. Ideal participants include operations managers, business analysts, project managers, customer experience leaders, finance professionals, and executives looking to integrate AI into their workflows.
To get the most out of this course, you don't need a technical background! Just a curiosity about AI and how it can improve business operations.
To help you feel prepared, here are three key skills that will set you up for success:
This course is built around real-world industry trends but can be tailored to your needs. Topics and hands-on activities may adjust live to match skill levels, interests, and discussions, ensuring a relevant and practical experience.
Day 1: Understanding AI and AIOps for Business Impact
1: AI & Automation - What Every Business Leader Needs to Know
Explore what AI-powered automation is, why it matters for business, and how organizations are already using it to optimize operations.
2: Business Use Cases - Where AI Automation Works Best
Explore the most impactful ways AI is streamlining business operations, from customer service to finance, sales, and supply chain management.
3: How AI Tools Work (Without the Tech Overload)
Get a behind-the-scenes look at how AI-powered tools make business decisions - without getting stuck in the technical weeds.
4: AI Ops for Business Decision-Makers
Learn how business leaders can successfully integrate AI into workflows while balancing human oversight and strategic decision-making.
Day 2: Implementing AI Ops & Automation in Your Organization
5: Responsible AI - Ethics, Risks, and Business Considerations
Understand the ethical challenges of AI, including bias, security risks, and compliance, and how to navigate them in your organization.
6: No-Code AI Automation for Business Workflows
Discover how to build AI-powered business workflows using simple, no-code tools - without needing an IT degree.
7: AI-Driven Decision-Making & Predictive Insights
Learn how AI can enhance business intelligence by predicting trends, analyzing data, and providing real-time insights for smarter decisions.
8: Future-Proofing Your Organization with AI & AIOps
Look ahead at emerging AI trends and explore how AI copilots and automation tools will reshape business operations in the next five years.
Action Planning & Next Steps
Walk away with a practical, customized action plan to bring AI automation into your organization - starting today.
Tailor your learning experience with Trivera Tech. Whether you need a custom course offering or want to schedule a specific date and time for corporate training, we are here to help. Our team works with you to design a solution that fits your organization's unique needs; whether that is enrolling a small team or your entire department. Simply let us know how many participants you'd like to enroll and the skills you want to develop, and we will provide a detailed quote tailored to your request.
Contact Trivera Today to discuss how we can deliver personalized training that equips your team with the critical skills needed to succeed!