Working in an interactive learning environment, led by our engaging expert, you will: 

• Explore AI's capabilities, learn how it can streamline their workflow, and how to use AI tools to improve efficiency and productivity. 
• Master the ability to navigate and use AI tools such as ChatGPT and others, making your everyday work tasks a breeze. 
• Learn how to securely handle and use AI tools, ensuring you're confident and competent while handling business data. 
• Understand how to use AI in a variety of contexts, from customer service to project management, helping you solve a range of business challenges. 
• Learn to apply AI tools to your everyday tasks, helping you automate and streamline your business operations. 
• Develop a knack for using AI for efficient information analysis, helping you make data-driven decisions with ease and accuracy. 
• Gain the ability to use AI for creative content and media creation, letting you design engaging presentations, reports, and more. 
• Understand the practicalities of AI ethics and responsibilities, ensuring you are knowledgeable about respectful and fair AI practices in your business environment. 

This introductory-level course is perfect for non-technical business professionals who are keen to leverage AI tools to boost their day-to-day productivity and efficiency with the use of innovative tools. Ideal attendees include business managers, project coordinators, customer service representatives, marketing professionals, and anyone else involved in individual or team-based business tasks and operations. If you're keen on exploring how AI can streamline your work processes and improve decision-making, this course would be a great fit.  

Please note that topics, agenda and labs are subject to change, and may adjust during live delivery based on audience skill level, interests and participation.

Exploring AI in Today's Business World 

• Quick View: AI Explained & Types of AI  
• Exploring AI's Role in Business 
• AI in Action: Current Trends, Skills & Roles in AI 
• Benefits and Risks of AI 

Meet Your New AI Friends & GPT Tools 

• Get to know common user-friendly AI tools for business  
• Exploring GPTs in action 
• Comparing tools & Matching the right AI tool to your business needs  

The ABCs of Prompt Engineering: AI Conversations for Beginners  

• Gain a foundational understanding of prompt engineering to effectively communicate with AI. 
• Basics of conversational AI & The Art of Crafting Prompts 
• Different Types of AI Prompts 
• Quick Guide to Effective Prompt Engineering 
• Refining Prompts: Making AI Work Harder for You 
• Managing AI's Strengths & Weaknesses 
• Avoiding Common Pitfalls in Prompting 
• Quick Tips: Guide to Writing Great Prompts 

Boosting Personal Productivity and Efficiency with AI 

• Making AI Work for You 
• Implementing Day to Day AI: Tools to Use 
• Quick Guide for Implementing AI Intro Your Daily Workflow 

Powering Your Business with AI  

• Ways AI can boost productivity and efficiency in business   
• AI-Enhanced Customer Service 
• Set Up a Quick ChatBot or Virtual Assistant 
• Fostering Team Productivity and Collaboration 
• Project Management with AI 
• Integrating AI with Business Software 

Leveraging AI for Business Intelligence and Decision Making 

• AI in Business Decision-Making 
• Data and AI in Business 
• Business Intelligence through AI 
• Market Research with AI 
• Risk Assessment Powered by AI 
• AI for Resource Allocation 

Staying Safe and Smart with AI Tools at Work  

• Introduction to Data Security and AI  
• Keeping Data & Privacy Safe in the AI World 
• Quick Look: GDPR and California CCPA 
• Sharing Data: Do's and Don'ts 
• Understanding your Organization's AI Policies 
• Guide to Ensure your AI Tool Usage Remains Secure  
• Safe Habits when using AI Tools 

The Ethics and Responsibility of AI  

• Understand the ethical considerations and responsibilities of using AI in business 
• Exploring Ethical AI / Responsible AI 
• Quick User's Guide to AI Ethics 
• Identifying, Avoiding and Overcoming Bias in AI Systems 
• Legal considerations when using AI 
• Top Ten Quick Tips for Promoting Responsible AI