This class is a business user friendly, hands-on course that will have you work through a ton of relatable examples showcasing how to prompt AI into assisting you in a wide variety of ways day to day. No technical experience needed,

Working in a hands-on learning environment, guided by our engaging AI exprt, you will learn how to:

• Write Clear AI Prompts - Craft structured prompts to get accurate and useful AI responses for business tasks.
• Improve AI Interactions - Refine prompts and troubleshoot AI outputs for better results.
• Use AI in Daily Workflows - Integrate AI tools to automate tasks, enhance decisions, and streamline operations.
• Ensure Secure & Ethical AI Use - Follow best practices for data privacy, compliance, and responsible AI adoption.
• Apply Advanced Prompting Techniques - Leverage AI tools effectively for problem-solving and creative business applications.
• Customize AI for Business Needs - Adapt AI-generated responses to fit company goals, brand voice, and specific use cases.
• Collaborate with AI Tools - Work alongside AI to boost efficiency in content creation, data analysis, and customer engagement.

If your team requires different topics, additional skills or a custom approach, our team will collaborate with you to adjust the course to focus on your specific learning objectives and goals.

This course is ideal for business professionals looking to improve productivity, streamline workflows, and enhance decision-making using AI - without needing a technical background.

Roles that would benefit include marketing managers, customer service leads, business analysts, project managers, HR professionals, and operations specialists.

It's also a great starting point for technical professionals like junior data analysts, software testers, UX designers, and entry-level developers who want to build a strong foundation in AI prompting before advancing to more complex AI and automation skills.

NOTE: The agenda below can be easily tailored to adjust topics, hands-on labs or industry-specific business examples as needed. Please note that the agenda or labs may change or shift during class delivery. Prompt Engineering in particular is a flexible, innovative skill that can be taught and showcased in a variety of ways. Your facilitator may adjust hands-on activities to better align with the student or class needs, interests and roles, so course skills may be covered in a more hands-on, fluid way.

1. Kickstarting Your AI-Powered GPT Journey

• Understand how AI tools like ChatGPT can enhance efficiency, improve communication, and streamline business tasks.
• Learn the basics of GPTs and their business applications.
• Select AI tools that best fit your needs.
• Explore AI-driven automation for productivity.
• See real-world examples of AI in action.

2. Getting Started with Prompt Engineering

• Develop the skills to craft effective prompts that make AI interactions more useful and relevant.
• What makes a good prompt and why it matters.
• How structured prompts improve AI responses.
• Where and when to use prompt engineering in business.
• Learn from examples across industries.

3. Getting Hands-on! Developing Effective Prompts

• Gain hands-on experience in writing and refining useful prompts for different everyday business functions.
• Write prompts that deliver accurate and useful AI responses.
• Understand different types of prompts for various use cases.
• Improve AI outputs with better phrasing and adjustments.
• Avoid common mistakes and troubleshoot responses.

4. Boosting Your Business Processes with AI & Prompt Engineering

• No tech background needed! Make basic AI tools and skills a valuable part of your daily business workflows.
• Identify where AI can enhance operations and decision-making.
• Connect AI with existing tools and software.
• Measure AI's effectiveness and adjust for better results.
• Expand AI usage across teams and departments.

5. Prompt Engineering Best Practices

• Go beyond basic commands to get the most out of AI.
• Write more effective and precise AI prompts.
• Learn how to write refined prompts for maximum results.
• Optimize your prompts for tone, style and formatting.
• Learn strategic prompting to make AI work for your business.
• Explore multi-level prompting
• AI Limitations and Troubleshooting Tips.
• Learn how to locate and handle Bias in AI

6. AI Playbook: Next-Level Prompting Skills

• Dive deeper into prompting for a variety of business use cases. Learn advanced prompting skills to:
• Create, brainstorm and strategize creative or business ventures
• Automate your day to day tasks
• Analyze data, make decisions and gain the competitive edge
• Personalize content and messaging with AI
• Keep the Human Touch in your work

7. Staying Safe and Smart with AI Tools

• Use AI safely and ensure it aligns with data security best practices.
• AI's role in data security and threat detection.
• Protect sensitive information with encryption and access controls.
• Maintain compliance with AI regulations.

Bonus Topic / Time Permitting

These topics may be included based on course pacing and participant needs.

8. Integrating Ethical AI in Business

• Apply ethical AI principles to create fair and responsible business solutions.
• Principles of fairness, safety, and transparency.
• Addressing potential risks of AI automation.
• Real-world examples of ethical AI in action.
• The Ethics and Responsibility of AI
• Understand the ethical considerations and responsibilities of using AI in business
• Exploring Ethical AI / Responsible AI
• Identifying, Avoiding and Overcoming Bias in AI Systems
• Legal considerations when using AI
• Top Ten Quick Tips for Promoting Responsible AI

Bonus Resources / Addendum

• Top Ten Valuable Everyday AI Business Skills
• AI Implementation Playbook for Business Leaders
• Securing AI: Best Practices for Business Leaders and Teams
• Integrating Ethical AI in Everyday Business Practices
• Course Reference Links
• Glossary
• AI, Data Science & Machine Learning Course Folio